Enterprise after-sales: strength is the guarantee of after-sales.
Service tenet: Based on customers.
Service concept: provide considerate service, harvest sincere smile.
Service criteria: punctual and honest, do not break the appointment with customers, pay attention to communication, respect customers, enthusiasm and initiative, do not shirk responsibility, civilized operation and environmental protection.
Service content: 24-hour hotline service, technical support, whole process tracking, use return visit, fault maintenance and lifelong maintenance.
Warranty commitment:
1. The company shall respond within 2 hours after receiving the service call, and the maintenance personnel in the province shall rush to the site for treatment within 12 hours.
2. During the warranty period, the company shall be responsible for the maintenance cost of any equipment quality problem.
3. Outside the warranty period, the responsibility for product damage caused by force majeure or improper use by users shall be borne by the demander. Our company provides maintenance services and charges corresponding production costs and maintenance fees.